Privacy Policy
Effective September 25, 2026
This policy explains how HOU Commercial Glass Srvcs LLC ("HOU Commercial Glass Services," "we," "us") handles information on houcommercialglass.com. We keep it simple: we only collect what we need to respond to your request, and we never sell your information.
Information we collect
Information you send us. When you use our request form, we receive the details you enter: your name, company, email, phone number, the service you need, your project details and any file you attach (such as plans or photos). We also receive whatever you share when you call or email us.
Technical information. Like every website, our hosting provider automatically processes basic technical data (such as your IP address, browser type and the page requested) to deliver the site and protect it from abuse.
No tracking cookies. This website does not use analytics, advertising trackers or cookies to follow you.
How we use your information
- To respond to your request, prepare estimates and schedule work
- To communicate with you about your project by phone or email
- To keep normal business records and meet legal obligations
We do not send marketing emails or marketing text messages. If you give us your phone number, we will only use it to contact you about your request.
How we share information
We do not sell your personal information or share it for targeted advertising. We share it only with service providers that help us run the website and our business, and only as needed:
- Netlify: hosts this website and receives form submissions, which it stores and forwards to us by email
- Microsoft 365: our business email
We may also disclose information if required by law or to protect our rights, customers or the public.
Outside services that load on this site
To display fonts, photos and our service-area map, your browser loads content directly from these providers, which may receive your IP address: Google Fonts, Cloudflare cdnjs (map software), Unsplash (photos), OpenStreetMap (street map) and Esri (satellite imagery). If you choose "Get directions," Google Maps opens and Google's privacy policy applies.
How long we keep information
We keep form requests and project communications as long as needed to respond to you, complete any work and keep reasonable business records. You can ask us to delete your information at any time (see below).
Your choices and rights
You can ask us to:
- Tell you what personal information we have about you
- Correct information that is wrong
- Delete your information
To make a request, email Jess@houcommercialglass.com or call (281) 908-1313. We will respond within 45 days. We will not treat you differently for making a request. Depending on where you live (for example, Texas or California), you may have additional rights under state law, and we will honor them.
Children
This website is meant for businesses and is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.
Security
This site is served only over secure HTTPS, and we limit access to form submissions to people who need them. No website or email system is completely secure, so please don't send sensitive information such as bank or card numbers through the form.
Changes to this policy
If we change this policy, we will post the new version here with a new effective date.
Contact us
HOU Commercial Glass Srvcs LLC
10111 Grant Rd, Suite Q
Houston, TX 77070
Jess@houcommercialglass.com · (281) 908-1313